Accessibility
Statement

General Description of Services

The website pfeifergroup.com offers a wide range of digital services in the field of electronic commerce. These services include, in particular, functions for information, communication, and the electronic handling of inquiries.

The range of services includes, among others:

• Online product inquiries: Users can request non-binding offers for various product categories by using a structured online form.
• Online requests for video or telephone conferences: Through a dedicated request form, users can arrange individual consultation appointments, including telephone or video conferences.
• Newsletter subscription: Users can subscribe to the Pfeifer newsletter to receive regular updates on new products, upcoming events, industry developments, and company news.
• Download section: The download section provides access to various materials including software, information brochures, product details, certificates, and several whitepapers—all available for download.
• Whistleblowing system: Through a secure, web-based whistleblower platform, employees, partners, and third parties can report compliance violations or grievances within the company—either anonymously or by name.

Explanation of the Service

The services are provided entirely through digital interfaces, primarily via structured forms and integrated modules. In doing so, we ensure that all processes related to the use of our services are clearly structured, easy to follow, and technically designed to allow for the most independent use possible by individuals with disabilities. Input and selection processes are largely optimized for ease of use, and all essential information is presented in a clear and comprehensible manner.

Information about the Service Provider

Pfeifer Holding GmbH
Address: Fabrikstraße 54, A-6460 Imst, Tyrol, Austria
Phone: +43 5412 6960 0
Email: info@pfeifergroup.com

For further details, please refer to our legal notice.

Requirements, Status of Compatibility and Realization

The website meets the requirements of the Barrierefreiheitsgesetz as far as possible and goes beyond the legal requirements in some aspects. The following standards and guidelines, among others, were taken into consideration:

• Harmonized European Standard EN 301 549, Version 3.2.1
• Web Content Accessibility Guidelines (WCAG), Version 2.2, Levels A and AA

We are constantly implementing measures to further improve the accessibility and user experience of our website.

This includes:

• The website was tested for accessibility, then partly revised and adapted to accessibility standards.
• A menu with accessibility features has been integrated to enable additional accessibility settings.
• Any future development of the website (e.g. new content, functions) will take accessibility into account from the outset.

Fulfillment of the Requirements

General

The services offered on this website (within the meaning of electronic commerce) are largely compatible with assistive technologies. When using accessibility tools, no personal data is collected, ensuring that your privacy is fully protected.

Visual (vision)

Font, contrasts, spacing

• The font type, size and shape are selected so that they are easy to read.
• Texts and visual content have an adjustable contrast that can be adjusted in the accessibility menu.
• There is sufficient space between letters, lines and paragraphs.
• If you have difficulties with the font, you can select the system font in the accessibility menu.
• For people with dyslexia, a dyslexia-friendly font is available for selection in the accessibility menu.
• You can also make further settings in your browser or operating system.

Color cues

• Information and visual cues are not conveyed by color alone but are supplemented by text, icons, or other graphic elements.

Alternatives for non-text content

• Alternative descriptions (e.g., alt texts) are provided for non-text content such as images, icons, and graphics, allowing access without visual perception.

Zoom

• You can enlarge the website content without loss of functionality or information, using your browser or operating system settings.

Keyboard focus

• Interactive elements such as links or buttons are visually highlighted when selected with the keyboard to make navigation easier (keyboard focus).

Support for screen reader / Braille display

• All areas, content, and functions related to the offered services can be accessed using screen readers, either through audio output or tactile feedback via an external Braille display.

Structure & layout

• The website follows a clear semantic structure, with meaningful headings and labels that support navigation and comprehension.

Links

• Links are identified by more than one visual feature and are provided with meaningful link text.
• To further improve the recognizability of the links, the “Highlight Links” function can be activated in the accessibility menu.

Auditory (hearing)

Access to the offered services is possible even with limited or no hearing ability. No information is communicated exclusively via sound.

Alternatives for audio content

• No audio or video content relevant to the use of the services is currently provided.

Physical (mobility, reach, strength)

The offered services can also be accessed by users with limited mobility. No extended reach or physical strength is required to operate any function.

Keyboard control

• All relevant areas and functions are fully accessible via external keyboards, with a logical navigation order.

Target size

• Elements have sufficiently large target size and are spaced far enough apart.

Display layout

• The website can be used in both portrait and landscape orientation. All content and functions adapt accordingly.

No complex movements

• No complex gestures (e.g., swiping or dragging) are required for using any service.

Speech

The use of the services is also possible without speaking ability. No speech input is required, and there are no voice-only features.

Cognitive (psychological, neurological, neurodivergent)

The services can be used by individuals with cognitive, psychological, or neurological impairments, including neurodivergent users.

Semantic structure

• Content is logically and predictably structured, supporting ease of use and orientation.
  

Time limitations

• If an element has a time limit, this will be announced in advance. You can then extend, change or deactivate the time limit.

Comprehensible texts

• Texts are easy to understand and are written fairly simple.

Auto-Fill

• Fields for text input support Auto-Fill by the browser or operating system.

Errors

• Input processes are designed to help users avoid errors through clear labels and guidance.
• Input is checked and you receive feedback so that any errors can be easily identified and corrected.

Animations

• Only minimal and simple animations are used. To avoid distraction or discomfort, these can be reduced via the “reduce motion” setting in your device's accessibility features.

Flashing

• This website does not contain any light or flash effects that could trigger photosensitive seizures or discomfort in sensitive persons.

Non-Accessible Content

The following content is known to us and is currently not accessible for the reasons outlined below:

• The accessibility of this website primarily covers those areas that are essential for the use of the offered services and for navigation to those services. These core functionalities have been intentionally designed to be as accessible as possible. Other sections of the website currently offer only limited accessibility. This is mainly due to the age of the underlying technical infrastructure and the development standards in place at the time of implementation. A comprehensive, retrospective adaptation of all content and design elements would require a disproportionate amount of effort and cannot be implemented at this time for organizational and economic reasons. As part of a future relaunch of the website, accessibility will be fully integrated from the outset, based on current legal requirements and recognized accessibility standards.
• In some cases, older documents and content are included on this website that do not meet full accessibility requirements. Retrofitting these materials would involve significant effort and cannot be implemented across the board at this time for organizational reasons. However, if you require a specific document in an accessible format, we will gladly provide it upon request as quickly as possible.
• This website may also include third-party content and documents that were not created, funded, or controlled by us. We are therefore unable to make any statement regarding their compliance with current accessibility requirements.

Accessibility Menu

You can use various accessibility settings on our website that allow you to adapt the appearance and operation of the site to your individual needs. These functions can be found in the bottom right-hand corner of the browser window or via the skip link menu. To further optimize your user experience, several functions can be combined at the same time so that you can adjust the settings as required and achieve an even better effect.

The following functions are available in the accessibility menu:

Summary of the current page

• Generates a summary of the current page in simple language created by artificial intelligence (AI), which summarizes the most important information in a short and understandable way. Please note that the summary may differ from the original version.

Navigation

• Provides simplified navigation that allows users to navigate the website faster and without distractions. This allows users to access the most important areas directly without having to navigate through complex menu structures.

Visual adjustments

• Grayscale: Displays the website in black and white to make it easier to concentrate on the content.
• High Contrast: Increases the color contrasts to improve readability.
• Invert Colors: Inverts the colors to increase the contrast between text and background.
• Reduce Brightness: Reduces the luminosity of colors to reduce eye strain and allow light-sensitive use.
• Reduce Transparency: Uses solid color backgrounds to increase readability and visual clarity.

Text optimization

• Focus on text: Highlights the text area in particular to make reading easier and minimize distractions – maximizing the contrast between background and text.
• Dyslexia-friendly font: Activates a special font that makes reading easier for people with dyslexia or reading problems.
• Use system font: Uses the device's default font to fix any issues with the font used on the website and improve readability and consistency of display.

Content highlighting

• Highlight headings: Makes all headings clearly visible to clarify the structure of the page and make it easier to navigate.
• Highlight links: Highlights all links so that they can be recognized quickly and easily to improve navigation.
• Hide images: Hides images to reduce distractions and put the focus on the text content.

Additional features

• Large cursor: Enlarges the mousepointer to make it more visible and easier to find.
• Reduce movements: Stops animations, autoplay video content and transitions to provide a smoother and less distracting view of content.

Feedback and Contact

This statement was created on March 17, 2025 and last updated on June 27, 2025.

We are always working to improve the accessibility of our website.

 If you encounter any non-accessible content that prevent you from using our website, please contact us:

E-mail: info@pfeifergroup.com

In this case, please briefly describe the problem and provide the URL of the website or document concerned. We will check your request and contact you as soon as possible.

Enforcement Procedure

If you are not satisfied with the response from the contact options listed above, you can submit a complaint to the competent complaints office. The competent market surveillance authority is the Bundesamt für Soziales und Behindertenwesen (Sozialministeriumservice).

Kontaktformular für Hinweisgeber:innen

If your complaint is justified, the competent authority will propose appropriate measures to remedy the deficiencies identified.