Accessibility Statement

We are committed to making our website accessible in accordance with the applicable version of the Accessibility Act implementing European Directive (EU) 2019/882 on the accessibility of products and services.

This accessibility statement applies to: pfeifergroup.com

 

General description of the services

The website pfeifergroup.com offers a wide range of digital services in the field of electronic commerce. These include, in particular, functions for information, communication and the electronic handling of enquiries.

The services specifically include:

 

Explanations on how the service is provided

The service is provided entirely via digital interfaces, in particular through forms and integrated modules. We ensure that the processes for using the service are clearly structured, understandable and technically designed so that people with disabilities can use them as independently as possible. Input and selection processes are largely optimised for ease of use, and key information is provided clearly and understandably.

Provider information

Pfeifer Holding GmbH
Anschrift: Fabrikstrasse 54, A-6460 Imst, Tyrol, Austria
Telephone: + 43 5412 6960 0
Email: info@pfeifergroup.com

Please refer to our legal notice for further information.

Requirements, compliance status and implementation

The website largely meets the requirements of the Austrian Accessibility Act (BaFG) and goes beyond the statutory requirements in some respects. The following standards and guidelines, among others, were taken into account:

Harmonised European Standard EN 301 549, version 3.2.1

• Web Content Accessibility Guidelines (WCAG), version 2.2, levels A and AA
• We continuously implement measures to further improve the accessibility and user experience of our website.

Recent measures have included:

• The website was externally audited for accessibility, subsequently revised in part and adapted to standards for accessible web content.
• Accessibility will be taken into account from the outset in every future development of the website (for example, new content or functions).

Fulfilment of requirements

General information

The services offered on the website (within the meaning of electronic commerce) can largely be used with assistive technologies. No data is recorded when assistive features are used, so your privacy remains protected at all times.

 

Visual accessibility (vision): fonts, contrast and spacing

• The typeface, font size and font style have been selected to ensure good legibility.
• There is sufficient spacing between letters, lines and paragraphs.
• You can also make further adjustments in your browser or operating system.

Colour indicators

Information and notices are not conveyed by colour alone; they are also supplemented by text, symbols or other graphic elements.

Magnification

You can enlarge the display of the website without losing content. The relevant settings are available in your browser and operating system.

Keyboard focus

Interactive elements such as links or buttons are visually highlighted when selected using the keyboard, making navigation easier (focus indicator).

Structure and layout

This website has a clear and meaningful semantic structure, with informative headings and labels that support easy navigation and comprehension.

Links

Links are provided with meaningful link text.

 

Auditory accessibility (hearing)

The services offered can also be used by people with limited or no hearing; no information is conveyed exclusively by sound.

Alternatives for audio content

There is no video or audio content associated with the use of the services offered.

Motor accessibility (mobility, reach and strength)

The services offered can also be used by people with limited mobility. You do not need a large reach or physical strength to operate all functions.

Keyboard operation

You can control the relevant areas entirely using an external keyboard. This applies to all areas and functions, and navigation follows a logical sequence.

Click targets

Clickable elements have sufficiently large controls and are positioned with adequate spacing between them.

Screen orientation

You can use your device in either landscape or portrait orientation; the content, areas and functions adapt to the selected format.

Complex movements

No complex gestures or movements are required (for example, swiping or dragging).

Speech

The services offered can also be used by people with limited or no ability to speak. No speaking ability is required and no corresponding content is provided.

 

Cognitive accessibility (psychological, neurological, neurodivergent)

The services offered can also be used by people with limited or alternative cognitive, psychological or neurological abilities. This also applies if you identify as “neurodivergent”.

Semantic structure

The content is arranged logically and predictably.

Understandable texts

The texts are largely easy to understand and written in comparatively simple language.

Autofill support

Text input fields support automatic form-filling features provided by browsers or operating systems.

Avoiding and correcting errors

• Text input is designed to help prevent errors, for example through clear labels and instructions.
• Entries in forms are checked and you receive feedback so that any errors can be identified and corrected easily.

Animations

Only a small number of simple animations are used. To avoid distraction or discomfort, these can be disabled in the assistive settings under “Animations”.

Light and flashing effects

There are no light or flashing effects that could trigger photosensitive seizures or discomfort in sensitive individuals.

 

Non-accessible content

We are aware of the following content, which is not accessible for the reasons stated below:

• Some interactive elements of the website are not yet fully compatible with screen readers.
• Embedded components, particularly third-party content and widgets, do not yet fully meet the applicable accessibility requirements in every case.
• Uploaded documents, such as PDF, Excel or Word files, are not prepared in an accessible format in every case.
• Subtitles or audio descriptions are not yet available for some video content, which may limit accessibility for people with hearing or visual impairments.

• The accessibility of this website primarily relates to the areas required to use the services offered and to navigate to those services. These central functions have been specifically designed to be as accessible as possible. Other areas of website content currently have only limited accessibility

 

Feedback and contact

This statement was prepared on 15 May 2026 and is updated continuously.

Our website is continuously optimised, and usability and accessibility are very important to us. If you encounter barriers on our website that hinder or restrict your use, please notify us at the following email address:

Email: info@pfeifergroup.com

In this case, please briefly describe the problem and provide the URL of the affected website or document. We will review your request and contact you as soon as possible.

 

Enforcement procedure

If you are not satisfied with the response received through the contact options listed above, you may submit a complaint to the competent complaints body. The competent market-surveillance authority is the Federal Office for Social Affairs and Disability (Sozialministeriumservice).

Contact form for whistleblowers

If your complaint is justified, the competent authority will propose appropriate measures to remedy the identified deficiencies.

 

Contact form for whistleblowers